Recent Posts

How To Prevent a Burst Pipe During a Snow Storm

5/28/2021 (Permalink)

Insulation covers To prevent a flooded building, hire a contractor to insulate your pipes.

Ways To Prevent A Burst Pipe

A snow storm can cause water damage to a commercial building in Woburn, MA from differing sources. The freezing temperatures can cause burst pipes, ice dams, and roof leaks. Of these, burst pipes are the most common cause of water damage when temperatures reach below freezing. Some causes of a burst pipe include:

  • Increased water pressure
  • Frozen water inside of the pipes
  • Old plumbing systems

Proper maintenance will prevent your pipes from suffering under the stress of freezing temperatures. Here are a few ways you can prevent a pipe burst.

1. Insulate Your Pipes
If your pipes are not insulated, the cold air from a snow storm will cause the water inside of them to freeze. This increases the water pressure inside of the pipes, stressing them to the point of bursting. To prevent a flooded building, hire a contractor to insulate your pipes. Take care not to ignore outdoor pipes.

2. Relieve the Water Pressure
If frozen water develops inside of your pipes during a storm, you can relieve the pressure by opening your faucets to a drip. This will prevent the pressure from exceeding the recommended psi for your plumbing. If you are unable to insulate your pipes before a storm hits, you can always keep your faucets slightly open.

3. Allow Warm Air to Circulate Around Water Supply Lines
You can find water supply lines in kitchens, bathrooms, laundry rooms, basements, and any other area where there are water fixtures. These are the pipes that provide water to sinks, washers, and toilets. To prevent frozen water supply lines, allow warmer air to circulate around them. Crank up the heat in your building and open any cabinet doors concealing water supply lines.
You can prevent water damage from a snow storm by keeping your pipes safe from colder temperatures. If you have experienced water damage from a storm, contact a storm damage restoration service to help with cleanup and repairs.

Which Certifications Apply To Mold Remediation Services?

5/28/2021 (Permalink)

Black mold growth discovered between cabinet and wall Mold damage in Burlington, MA.

There are a number of mold certification programs, but the Institute of Inspection Cleaning and Restoration Certification is highly respected among insurance companies, the restoration industry and many satisfied homeowners. Find out more about the advantages of retaining the services of an IICRC certified mold technician for a mold infestation at a residence located in Burlington, MA.

Water Damage Restoration Technician

A technician specializing in restoring water damage can reduce the likelihood that mold will develop. These specialists can recommend the best approach to the following mitigation and restoration measures:

  • Extracting standing water
  • Cleaning and disinfection
  • Drying saturated materials
  • Lowering humidity levels

If water damage is reported within 24 to 48 hours, a restoration team led by a technician trained in water damage restoration may be able to clean, disinfect and dry the affected area before mold develops. If damage is not detected and reported in a timely manner, other certifications can be useful.

Building Moisture Thermography
Some certified mold remediation services have a technician on staff who specializes in moisture thermography. This imaging technology makes it possible to detect the presence of moisture in building materials and pinpoint the source of hard-to-find leaks. In many cases, water damage has already affected building materials such as insulation that run a high risk of supporting mold and must be disposed of and replaced.

Applied Microbial Remediation Technician
If signs of mold are detected in a residence, a mold technician can recommend the best approach to remediation. These experts know how to put up containment to keep an infestation from spreading and clean up mold growth.
These are just three mold-related IICRC certificates. The leading restoration companies are associated with this certification program and many franchises have certified mold technicians. Homeowners should inquire about the mold certifications of any restoration provider to ensure that the best approach is taken to mold remediation.

The Crucial Role of Business Interruption Insurance

4/26/2021 (Permalink)

Agent offers business interruption insurance application papers. As a business owner, it is important to purchase business interruption insurance.

Business Interruption Insurance

As a business owner in Winchester, MA, you make many decisions that impact the future of your company. One of these important decisions is whether or not to purchase business interruption insurance. You might wonder if the cost of the policy is worth the expenditure. As an insurance product that has a low likelihood of use but a high benefit if needed, it could be tempting to forego the protection. This is one of many difficult decisions business owners and managers must make. While a business shutdown might seem like an unlikely event, it can be an existential threat to your company.

The Ramifications of a Business Fire
Even a small commercial fire has a cascading series of consequences. First, there is the property damage, which will be largely covered by your comprehensive insurance. Then there is the possibility of a business interruption as repairs and restorations are made to the building. This phase of a fire can have lasting consequences:

  • The loss of business income
  • The inability to pay off loans
  • The inability to service loyal customers
  • The impact on your credit rating

With business loss income insurance, you can avoid some of the negative aspects of a shutdown. It is a certainty, that if you are ever in this position, you will be glad you have the coverage.

The Importance of Quality Fire Cleaning
In the aftermath of a fire, an emergency restoration franchise will also be beneficial to your bottom line. Trained workers will work rapidly to restore your facility to its operational state, allowing you to resume your core business. This will enable you to restore your revenue flow while ensuring the facility is cleaned according to industry standards.
Without proper insurance, a business interruption can be a harrowing experience for business owners. It is not always needed, but when it is it can be a lifesaver for your company.

The Ultimate First Aid Kit Checklist for Businesses

4/12/2021 (Permalink)

Flashlight, portable radio, batteries, water bottles and a first aid kit Make sure your emergency kit is up to par.

Are You Prepared?

If disaster strikes, is your business prepared? There are certain requirements for a first aid kit in a commercial building. This checklist includes all of those and more. Make sure your emergency kit is up to par.

Precautionary Measures
The first thing you should do during an emergency is prevent the spread of infection. Any open wound needs to be handled with care as not to spread any bacteria. Furthermore, if there is a weather event that has affected the building's structure, you want to make sure inhabitants aren't breathing in dangerous particles.

  • Masks
  • Gloves
  • Wound cleaners

This is the first line of defense. Don't skip this step. A damage and remediation specialist can offer suggestions.

Bandages and Gauze
Another essential need involves wound bandaging. Here are the recommendations:

  • Gauze pads (medium and large)
  • Gauze roller bandage (2 inches wide)
  • Bandages (boxed and triangular)
  • Two elastic wraps

Injuries can vary in size, so it's best to keep a variety.

It's difficult to predict the tools needed in each instance. Instead, keep an array, such as:

  • Resuscitation devices
  • Tweezers
  • Scissors
  • Tongue depressors
  • Splints
  • Adhesive tape

Then, you will always be prepared, regardless of the wound.

Keep treatments for common afflictions handy. Some include:

  • Antihistamines
  • Anti-inflammatory pills
  • Ointments

These can be helpful for ailments ranging from burns to a minor headache. Just make sure to have written consent to administer medications.

Shelter, Warmth, and Sustenance
In the event of an emergency, you may lose access to basic human needs. Make sure your kit contains:

  • Blankets
  • Nonperishable foods
  • Water

This way, if your building is damaged, you can keep those inside safe for long periods of time.

Emergency Instructions
Always provide instructions in your first aid kit for contacting emergency assistance services. It's also advisable to include a content list with guidelines for use. Make sure items aren't out of date or damaged. Also, consider including a building layout and any special needs notes. Furthermore, always check your local requirements for emergency preparedness in Wilmington, MA.
Making preparations before the disaster is crucial. Every first aid kit should have items to prevent the spread of bacteria while dressing wounds. Bandages, tape, tools, medicines, blankets, food, and water are all vital to stocking your business for any situation, no matter how unexpected.

How To Prevent and Handle Water Damage During Construction Projects

4/12/2021 (Permalink)

Two wheeled plastic trash cans with with lids on a hall way with water Water damage in a commercial facility

Steps To Prevent Flooding

Contractors know that water damage can be devastating to a construction site. A flood or similar mishap can lead to extensive debris and lengthy delays. A water pipe repair, in particular, can be costly even for companies that have insurance.
If you own a construction or contracting company, you can take steps to prevent flooding. This requires being proactive during all phases of the process:

  • Pre-Construction
  • Construction
  • Testing
  • Post-Construction


Before the project begins, you should come up with a proper Quality Control plan. The program should be peer-reviewed to ensure it is sufficient.
You and your workers should also look for locations on the site that are susceptible to water infiltration and protect them accordingly. Make sure that any drainage pipes are pointed away from those locations.
To prevent the need for the major water pipe repair, you should test and install the pipes as early as you can. This way, if the site is flooded, it won't impact the rest of your project.


Once the construction begins, you should assign a team of employees to keep the site safe from water damage. They should monitor any issues that arise and fix them immediately before they get worse. You may also want to consider hiring consultants who can inspect the area for any potential warning signs.


After you have placed the roof on the building, you should bring in a roof testing expert to ensure the structure is watertight. You should also perform hydrostatic and leak testing on the sprinkler systems.


Water damage can still occur as you close the construction project. If an issue such as a broken pipe is discovered, try to fix it within 48 hours.
By taking some simple steps before, during and after your construction project, you can prevent water damage. However, if a leak or flood does occur, water pipe repair specialists can help limit the harm to the property.

How Does Ozone Treatment Remove Cigarette Smoke Odor?

3/18/2021 (Permalink)

Ozone generator Yes! Ozone treatment is relatively quick.

Even after quitting smoking, the odors from this noxious practice may linger. A professional air-purifying service can apply ozone home deodorization treatments to remove all traces of cigarette smoke from your home in Burlington, MA.

What Is Ozone?

When the two atoms comprising a standard oxygen molecule come in contact with ultraviolet sun rays, electrical lightning charges or other naturally occurring gases in the atmosphere, they can be split apart. The separated oxygen atoms gravitate toward intact oxygen molecules and attach to them, forming ozone molecules with three oxygen atoms.

How Does Ozone Eliminate Odors?
Think of ozone's third oxygen atom as a wanderer seeking new opportunities. The same third atom that previously attached to a two-atom oxygen molecule will abandon it in favor of a nearby odor-producing molecule. It binds to the new molecule in a chemical reaction that neutralizes the odor while allowing the molecule it leaves behind to return to its original oxygen form.
Among the reasons for using ozone home deodorization to counter cigarette smoke odor are:

  • It reverts to breathable oxygen.
  • It does not leave behind any residue.
  • It does not involve harsh chemicals.
  • It can sterilize the air.

How Does an Ozone Generator Make Ozone?
Ozone generators instigate the oxygen atom-splitting process in one of two ways. The corona discharge method generates a high voltage that passes through a material resistant to electrical currents, resulting in a sustained electric arc that splits the oxygen molecules. The other method involves using wavelengths of ultraviolet light to split oxygen molecules.

Does Treatment Require Evacuation?
Yes! Ozone treatment is relatively quick, usually lasting about 12 hours, depending on your space's square footage. During treatment, and for a few hours following, you should plan to evacuate your home, taking your pets and plants with you. The air in your home will not be breathable until the oxygen molecules revert to their former structure after the treatment ends.
Whether you are dealing with odors from cigarette smoke or a fire, home deodorization can remove smells from your house.

What To Know About Storm Insurance and Your Business

3/18/2021 (Permalink)

Are You Covered? Are you covered?

Here's Some Information You May Find Useful

When you have a business in Wilmington, MA, having storm insurance can be an important part of protecting the property. There are a number of things you should know about your coverage, including what it does and does not cover, and any additional plans you may need. Here’s some information you may find useful.

1. What Insurance Can Cover

The exact nature of what the plan covers will depend on the policy. It’s important as the policy holder to know exactly what plan you have. However, in most cases damaged listed by name and the associated repair costs will be included in the plan, such as flood, wind and hail, or all-peril. Your provider may also cover hiring a licensed damage restoration service to help with cleanup and repairs.

2. What Insurance May Not Cover

Commercial storm insurance is often a separate policy to your commercial building insurance unless otherwise stated. This means that it is designed to cover damages caused by a storm or flooding and may not apply to other situations such as theft, fire, hail, and liability. It’s important to talk to your provider about what may not be covered so you can purchase additional plans if needed.

3. What Additional Plans You May Need

When looking at insurance coverage for your business you may need to consider several plans bundled together. Some companies offer all-peril plans which can cover multiple scenarios. However, even with this type of plan, you may still need to purchase other business coverage, such as liability, under a different policy.

Having storm insurance is an important part of protecting your business property. The policy you have should clearly state what damage and other provisions it covers. These can include flood, wind and hail, or even all peril coverage. Remember, it’s your responsibility to know what is and is not included in your coverage. If you have any questions your insurance provider should be able to help.

My Pipes Are Frozen: Is This Covered by Insurance?

3/9/2021 (Permalink)

frozen pipes downspout on snowy icy ground alley block wall Prevent frozen pipes in your Woburn, MA property.

When winter weather strikes Woburn, MA, one of every homeowner’s biggest fears is frozen pipes. Dealing with the water damage cleanup after a pipe burst is bad enough, but then there is also the headache of navigating the insurance claim process.

My Pipes Are Frozen: What Should I Do?

Although frozen pipes are an all-too-common occurrence in the winter months, many homeowners aren’t aware that their pipes have frozen until the pipes burst. If you notice that your pipes have frozen, you may be able to reduce the pressure and prevent a burst.

If your pipes are frozen but intact: Turn on the faucet(s) that is served by the frozen pipe. Using a hairdryer, heat the pipe, starting at the faucet and moving along the pipe toward the frozen section.
If your pipes have burst: First, locate the water cut-off valve for your house and shut off the incoming water to the house to prevent additional damage. Then, contact a water remediation company. These professionals have the equipment and experience to clean up the water quickly and completely.

Will Insurance Cover the Damage?
Once your initial cleanup is underway, it’s time to start on your insurance claim. Homeowners insurance typically covers water damage if the cause of the damage is accidental and sudden. A pipe burst usually qualifies; however, you may not be covered if you exacerbated the situation, such as by failing to adequately heat the home or by not turning the water off to an unoccupied house. Most homeowners insurance policies will cover necessary home repairs caused by water damage. If you must cut into a wall to access the pipe, the cost of cutting into and then repairing the wall will usually be covered. Most policies do not, however, cover the cost of repairing the pipe itself.
When freezing temperatures are in the forecast, always take action to prevent frozen pipes, if possible. Have your homeowners information nearby just in case you need to file an insurance claim.

Creating an Inventory System for Your Business

2/18/2021 (Permalink)

Hand hold and touching digital tablet with smart inventory application on screen in the warehouse. Creating an inventory is an important step for any business and can make recovering from a disaster easier.

Here Are Some Tips For Creating An Inventory

Before you can hire a remediation company, such as SERVPRO, for your disaster-struck business in Winchester, MA, you are going to need to provide your insurance company with a list of everything in the building. It can be impossible to create this list when facing a disaster, so it is best to make one beforehand. 

How Do You Create an Inventory?
The first step to create an inventory is to decide which method is best for you. While it can be a simple list of everything in the building, you will probably want a visual record. You can use one of these digital tools to help you make your list:

  • Spreadsheet
  • Mobile app
  • Video camera

Once you have decided on a format, you can start making your list. Don't forget to include any items you have in your storage closets. Pay special attention to any high-value items you have, such as expensive equipment. It may also be best to ask your agent what items would be covered if you made an insurance claim, so you know what to include.

Why Do You Need One?
An inventory is an excellent way to help expedite the insurance claim process. Not only will it help when dealing with the insurance company, but it will also be helpful when dealing with a disaster restoration company.

How Should You Store It?
Don't let your inventory become part of your property loss. Be sure to keep a copy in a fireproof safe, safety deposit box, or the cloud. You could also email it to your agent for safekeeping. This is a bonus because your agent will tell you if you have enough coverage to pay a full insurance claim.
Creating an inventory is an important step for any business and can make recovering from a disaster easier. After you create yours, be sure to keep it safe or email it to your insurance agent before disaster strikes.

Understanding Water Damage Coverage for Your Commercial Property

2/9/2021 (Permalink)

Standing water on the floor, water damage in a building Commercial water damage in Wilmington, MA.

Whether you own a commercial property for your business or you’re a landlord to businesses, it’s your responsibility to have property insurance to cover damages. Damage from fire, smoke and water are just a few examples of the type of losses that your policy may cover with certain conditions. Water damage from flooding, a pipe break, or an improperly functioning appliance can result in major losses for you or the tenants renting from you in Wilmington, MA. The bad news is that not all damage from water is considered equal by insurers. For example, a sudden break from a broken water heater might be covered by most policies, while a slow water leak isn’t.

Covering Your Property

It’s important to recognize which types of water damage are covered by your property insurance. The following types of damage are not typically protected:

  • Sewer or sump pump backup
  • Slow water leak
  • Frozen pipe leak

In the case of a sewer or pump backup, it’s possible to purchase additional coverage that addresses that particular issue. You may be alerted to the presence of a slow water leak by an increased water bill. Your insurer may cover damages from a frozen pipe break if you can prove that it occurred due to a sudden event such as a power outage. You’ll need to go over your policy and talk to a provider if additional or tailored coverage is needed.

Cleaning up the Damage

Water cleanup should be handled by providers of commercial building restoration services. They are best equipped to fully repair and restore affected items as well as the structure. They can also minimize the time it takes to get your property back to pre-damage conditions.
When you’re dealing with damage from water, it’s important to contact the professionals quickly. Before that happens, make sure you’re familiar with what is and isn’t covered by your insurance. Talk to your provider if your current coverage is inadequate.