Here to Help
Flooding and water damage events at Stoneham, Wakefield, Reading and North Reading commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.
Restoring Commercial Properties Presents Unique Challenges
Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.
About SERVPRO of Stoneham/ Wakefield
SERVPRO of Stoneham/ Wakefield specializes in the cleanup and restoration of commercial and residential property after a damaging event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
We are HERE to Help, Call Us Today – 781-935-8222
Flooded Basement Tips
Avoid a flooded basement, this year and forever!
Normal spring thaws can cause a small trickle to become a bigger issue. Foundation cracks that weren’t a problem before have the potential to become a huge problem now.
This year’s sudden spring thaw could exacerbate any issues that were not taken care of in the past.
In late winter and early spring, the ground can’t absorb all of the rain and snow melt, so it flows along the foundation. A proper drain system, sump pump and sealed cracks will help you avoid problems this spring.
Here are a few simple tips:
- Keep your gutters clean (this will keep rain water from flowing directly to your foundation)
- Grade landscaping away from foundation (add mulch or soil at an angle, higher at the foundation, slanting away)
- Check your sump pump or purchase a submersible pump and fans
Move valuables and expensive items you may have in your basement, or use pallets and shelves to keep them elevated.
When there is a natural disaster, often the emergency items you need are sold out, so plan ahead.
If you do have a flood
There are still things you can do to mitigate the damage.
- If you can do it safely, turn off the electricity.
But don’t get electrocuted! If you can reach the breaker without standing in water turn it off.
- If you’ve got just a bit of water in spots consider yourself lucky. If you can clean it up with a wet vac and have fans to dry it afterward you might be all set.
- If your basement has flooded more than an inch, it’s best to call us.
If you have a sump pump and fans, you may still wish to tackle the job by yourself. Submersible water pumps work best when you place them in the deepest part of the flooded water. If dirt and debris builds up and clogs the screen around the pump, clean it out and consider using something like a small tool to prop it up a bit. This will increase the space for water to flow through the pump. Use the widest and shortest hose possible, this will enable the pump to work faster.
When all the water is up and it appears dry you may still want us simply to treat the previously flooded area in order to kill any mold before it’s an issue.
To avoid this problem next year you must identify where the water came in.
- First, seal the cracks
- Then, dig to avert water flow next time
Remember water will travel down the path of least resistance. It is strongly advised to dig outside near the foundation and repack the soil. Dig down to where the water came, and then dig out and to the sides a few feet. There is a channel that you may not see but you will disturb and avert if you do this. Next year, water will not flow in that same direction if done correctly.
Last but not least, our friends at Signature Page Real Estate in Woburn, suggest having a dehumidifier in any basement, old or new.
- Clean your gutters
- Have a sump pump, wet vac and fans
- Fix lawn grading
- Seal the cracks
- Dig to avert water flow next year
- Have a dehumidifier
If water comes in and it’s too much to tackle yourself, call us. Mitigating water damage is one of our core competencies. We’ll tackle the job at hand, and be sure your water problem doesn’t become a mold problem later: "Like it never even happened."
If you see mold, Contact us Today
If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.
What to Do:
Stay out of affected areas.
Turn off the HVAC system and fans.
Contact SERVPRO of Burlington/ Woburn for mold remediation services.
What Not to Do:
Don’t touch or disturb the mold.
Don’t blow air across any surfaces with visible or suspected mold growth.
Don’t attempt to dry the area yourself.
Don’t spray bleach or other disinfectants on the mold.
About Our Mold Remediation Services
SERVPRO of Burlington/ Woburn specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.
If You See Signs of Mold, Call Us Today – 781-935-8222
24 Hour Emergency Service
SERVPRO of Burlington/ Woburn is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.
We Answer the Phone Ready to Help
Call Today - 781-935-8222
We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Burlington/ Woburn has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.
What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.
Our SERVPRO Representative will ask several questions:
- Your name and contact information
- Your insurance information (if applicable)
- The street address of the water-damaged home or business
- When did the flooding or water damage occur?
- What caused the water damage (if known)?
- Is there electricity available (on-site)?
About SERVPRO of Burlington/ Woburn
SERVPRO of Burlington/ Woburn specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
When Mold Invades Your Home or Business
Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:
- Mold is present almost everywhere, indoors and outdoors.
- Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
- Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
- Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
- Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
- Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.
If You See or Smell Signs of Mold, Call Us Today – (781) 935-8222.
We are an IICRC Certified Firm
SERVPRO of Burlington/ Woburn is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.
IICRC Certified Firms must
- Present accurate information to consumers and conduct business with honesty and integrity.
- Require a technician on all jobs who has been formally trained and passed all required tests.
- Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
- Maintain liability insurance to protect all parties in the event of an accident.
- Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.
The IICRC Develops The Standards For The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.
Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.
About SERVPRO of Burlington/ Woburn
SERVPRO of Burlington/ Woburn specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
Mold Damage Emergency Tips
What you can do until help arrives
In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of Burlington/ Woburn have the training, protective gear, and specialized equipment necessary to handle your mold problem.
Have a Mold Problem? Call Today 781-935-8222
If you have a mold problem in your home or business, your primary focus should be safety:
- Significant mold growth can occur in 48-72 hours.
- Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
- A strong, musty odor may indicate hidden mold behind drywall or under carpeting.
What to Do:
- Stay out of affected areas.
- Turn off the HVAC system and fans.
- Contact a SERVPRO Franchise Professional for mold remediation services.
What NOT to Do:
- Don’t touch or disturb the mold.
- Don’t blow air across any surfaces with visible or suspected mold growth.
- Don’t attempt to dry the area yourself.
- Don’t spray bleach or other disinfectants on the mold.
Sewerage Clean Up
Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO of Burlington/ Woburn have specialized training and equipment to quickly and safely clean contaminants like sewage.
Toilet Overflow or Sewer Backup?
Call Today 781-935-8222
Water damage can be classified by the three types of contaminated water. SERVPRO of Burlington/ Woburn will inspect your home or business to determine the appropriate plan of action for the type of water encountered.
The three types of contaminated water:
Category 1: "Clean Water"
Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.
- Water from a clean source like a broken water line
- If left untreated, can degrade into category 2 or 3
Category 2: "Gray Water"
Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
- May contain bacteria and viruses
- Can quickly degrade into category 3 if left untreated
Category 3: "Black Water"
Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.
- May contain untreated sewage, harsh chemicals, and microbes
- Water from flooding rivers or sewer backup
24 Hour Emergency Service
Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. SERVPRO of Burlington/Woburn are available 24 hours a day, 365 days a year. They are water damage restoration specialists with specialized training, equipment and protective gear to safely restore your home or business.
Fire Damage Emergency Tips
What you can do until help arrives
After any fire damage situation, your primary focus should be safety:
- Is it safe to stay in the house?
- Electrical and "slip and fall" hazards are some of the most prevalent concerns.
- Only do activities that are safe for you to perform.
- Wet materials can be VERY heavy. Be careful!
Have A Fire or Smoke Damage Emergency?
What To Do After A Fire
- Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
- Keep hands clean so as not to further soil upholstery, walls and woodwork.
- Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
- If electricity is off, empty freezer and refrigerator and prop doors open.
- Clean and protect chrome with light coating of petroleum jelly or oil.
- Wash houseplants on both sides of leaves.
- Change HVAC filter.
- Tape double layers of cheesecloth over air registers.
What NOT To Do After A Fire
- Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
- Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
- Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
- Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
- Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.
Your Guide to Roof Repair After Hail and Heavy Winds Damage Your Shingles
Hail Damage to asphalt roof
Everyone loves a good end-of-summer storm, but when the nights grow cooler and the winds grow stronger, those nice summer storms turn into damaging tempests. Hail, heavy winds and torrential rains may be exciting to watch from within, but they're harmful to a home's structure. If your roof was recently the victim of hail and wind damage, you may be able to get away with a small roof repair—or you may be forced to invest in roof replacement. A quality inspection can give you an indication of which you will need:
- Have your roof tested to determine its existing condition and life expectancy.
- Have a moisture survey of your roof done.
- Let a professional roofer assess the extent of the damage—is it just a patch or it is the entire roof?
- Request a weather impact condition report to see if your roof was even subject to the hail.
When searching for a roofing company, make sure that it offers each of the above services.