Recent Posts

We are a Certified IICRC Firm

11/16/2017 (Permalink)

SERVPRO of Burlington/ Woburn is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Burlington/ Woburn

SERVPRO of Burlington/ Woburn specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO Here to Help

11/16/2017 (Permalink)

Flooding and water damage events at Burlington, Woburn, Wilmington & Winchester commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Burlington/ Woburn

SERVPRO of Burlington/ Woburn specializes in the cleanup and restoration of commercial and residential property after a damaging event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Emergency Fire Tips for Homeowners and Business Owners

11/16/2017 (Permalink)

Fire Damage Emergency Fire Tips for Homeowners and Business Owners SERVPRO® of Burlington/ Woburn will work neatly and efficiently to help you regain control of your property when a damaging event has taken over

The first 48 hours after fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Burlington/ Woburn can help prevent fire damage from creating long-term problems. We provide timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possible.

  • Limit movement to prevent further damage
  • Place clean towels or old linens on carpeted traffic areas to prevent more soiling
  • If electricity is off, empty freezer and refrigerator and prop doors open
  • Clean and protect chrome on kitchen and bathroom faucets and appliances with light coating of petroleum jelly
  • Don’t attempt to wash any walls or painted surfaces without first contacting SERVPRO®
  • Don’t attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO®
  • Don’t attempt to clean any electrical appliances that may have been close to fire or water damage without consulting a repair service.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet
  • Do not send clothing to a dry cleaner since improper cleaning may set smoke odor.

So before you risk doing further damage by attempting to clean up the damage yourself, call the fire damage cleanup and restoration professionals at (781) 935-8222. SERVPRO of Burlington/ Woburn has worked for over 40 years to help make fire damage “Like it never even happened."

When Mold Invades Your Home or Business

11/16/2017 (Permalink)

Mold Remediation When Mold Invades Your Home or Business When mold invades your home, make sure you know who to call

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See or Smell Signs of Mold, Call Us Today – (781) 935-8222. 

Choosing the Right Roof For Your Home

11/16/2017 (Permalink)

Storm Damage Choosing the Right Roof For Your Home Knowing the damage that can occur in your region will help determine the type of roof that belongs on your home.

The right roof for your home can not only look good, but always can protect your home during a storm. Here, we share a blog from Budget Dumpster on how to pick the right roof for you.

Types of Roof Shingles

Asphalt

Of all the different types of shingles, these are the most commonly used because they’re the least expensive and relatively easy to install. These shingles are made of fiberglass mats coated with asphalt containing sand-like granules.

The downside: Asphalt shingles have a relatively short life span of 20 to 30 years, and they don’t fare well in areas where the temperature fluctuates unexpectedly, such as the Midwest.

Why choose asphalt roofing shingles? They’re the most economical of roofing options and come in plenty of styles and color selections.

Metal

This type of roof is made with many different materials – aluminum, steel, copper, zinc and titanium. If properly maintained, your metal roof could last as long as 50 years. You may want to consider metal if your home’s roofline is flat or steep.

The downside: Metal roofing can become noisy whenever it’s hailing or raining.

Why choose metal roofing shingles? They’re durable, fireproof and good at shedding snow and ice.

Slate

Not only are slate shingles durable – lasting anywhere from 80 to 100 years – they are also highly resistant to water and physical damage.

The downside: In addition to their high price tag, slate is expensive to repair because very few roofing companies specialize in this particular type of shingle. Furthermore, slate is rather heavy and may not be a good fit if your home can’t handle the weight.

Why choose slate roofing shingles? They’re one of the longest-lasting types of roofing material you can choose, and on the right style of home, adds a nice visual appeal.

Wood

Aside from being durable and having a lifespan of 30 to 50 years, wood shingles are more environmentally friendly than other types. This type of roof shingle is usually made of cedar, but can also be made of other rot-resistant woods, such as redwood.

The downside: Although energy-efficient and long-lasting, wood shingles are less fire-resistant than other types. They’re also more susceptible to termites and mold.

Why choose wood roofing shingles? They’re visually appealing and generally cooler than other types of shingles that are darker in color.

For more information on your roof or Budget Dumpster, please visit their blog.

If your roof doesn't hold up in a storm and you are a victim of water damage, please call us at 781-935-8222, to make it "Like it never even happened."

24 Hour Emergency Water Damage Service

11/10/2017 (Permalink)

SERVPRO of Burlington/ Woburn is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 781-935-8222

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Burlington/ Woburn has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Burlington/ Woburn

SERVPRO of Burlington/ Woburn specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire Damage - Emergency Ready Profile

9/29/2017 (Permalink)

A fire in your home or business is nothing you ever planned on.  But it is something you can plan for by calling on the fire and water, cleanup and restoration specialist at SERVPRO of Burlington/ Woburn at 781-935-8222. That’s where you’ll find a team of professionals who are committed to helping you develop a plan to make sure you’re ready for whatever happens.   With an Emergency Ready Profile from SERVPRO of Burlington/ Woburn you’ll take confidence in knowing that when the things that matter most are on the line they will be too because you can’t keep fire damage from taking control of your home or business.  But with an Emergency Ready Profile, you can make sure it doesn’t take control of your life.  So before fire or water damage strikes, make sure you’re ready for whatever happens with SERVPRO of Burlington/ Woburn at 781-935-8222.  Helping make fire and water damage “Like it never even happened”.

Homeowners Insurance

9/28/2017 (Permalink)

What homeowners in New England need to know!

Don’t make the mistake of assuming that you and your house or condo is adequately covered. If you’re anything like the average American, you likely have less homeowners (or condo) insurance than you need to weather the storm.

According to the non-profit advocacy organization, United Policyholders, about two-thirds of U.S. homeowners would be underinsured if they were to find themselves on the wrong end of some sort of adverse weather event.

Northeast

Do you own property in New England? If so, the biggest threats—from a weather or natural disaster standpoint are floods, snow/cold temperatures, and strong winds.

If you reside in a Northeastern you will want to make sure your homeowners insurance provides for you if your home becomes a casualty of flood, snow, or wind damage. Below is a bit more about each.

Floods

Homeowners insurance usually doesn’t cover damage caused by flooding. Many Americans wrongly believe their basic home policy protects them from flood damage.

Floods are the most common of all the natural disasters in the U.S., so that could be a problem for homeowners who live in flood-prone regions.

If you reside in a high-risk area, and you obtained your mortgage from a federally regulated or insured lender, you’ll be required to buy flood insurance through the National Flood Insurance Program. (If you live in a moderate- or low-risk area, the government won’t force you to purchase it. Still, you can do so if your community participates in the NFIP.)

Snow

If a large amount of snow is dumped onto your roof, it very well could cause it to collapse if it doesn’t melt or isn’t removed fairly quickly.

Luckily, even if all you have is a barebones homeowners policy, you should be well protected from an insurance perspective when you go to pay for any related repairs.

Your bank account also should be safe if you’re hit by a blizzard and the strong winds that often are associated with it somehow damages your house or surrounding property. (Ripping shingles from your roof or toppling a tree that destroys your garage are two examples.)

What are some wintry situations that could prompt you to have to pay for home repairs or replacements out of your own pocket if you haven’t invested in extra endorsements or stand-alone policies? One possibility is if your pipes burst because you failed to keep your house warm enough. Another is if your basement (or some other part of your dwelling) floods after all of the snow that’s currently blanketing your lawn inevitably melts.

In the latter instance, an actual flood insurance policy—again, purchased through the NFIP—is going to be the only thing (outside of your own hard-earned cash) that will come to your rescue, so if that’s a real concern for you, you should consider going that route as soon as possible.

Cold Temperatures

When the temperature drops below the freezing point, and especially when it dips below zero degrees, it can cause pipes to burst.

High Winds

This region rarely has to deal with hurricanes but it’s no stranger to strong winds—up to 60 miles per hour, especially during the winter months. These winds can cause significant damage to dwellings and property.

The question is, is the damage produced by these winds protected by your standard homeowners policy? For the most part, it is-under the broad “windstorm peril” section of your plan, according to “If Disaster Strikes, Will You Be Covered?”

Specifically, if strong winds blow off part (or all) of your roof, or knock down a fence, or drop a tree onto your house, most of the resulting repair and replacement costs will be covered—to some extent, of course—by that form of insurance.

There are some exceptions to this rule. For example, if a particularly harsh wind storm fells one of the trees in your yard and it doesn’t damage your home or other structures in any way, you’ll have to pay to have it and any related debris removed from your property.

The above segments were adapted from the writings of Bryan Ochalla and www.upheld.org, a resource for US policy holders.

SERVPRO of Burlington/Woburn reminds you to double check your policy to be sure you’re covered. Let us know how we can help. Enjoy this beautiful time of year and stay safe.

Water Damage

9/28/2017 (Permalink)

SERVPRO of Burlington/ Woburn is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 781-935-8222

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Burlington/ Woburn has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Burlington/ Woburn

SERVPRO of Burlington/ Woburn specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire Prevention Week

9/28/2017 (Permalink)

The National Fire Protection Association (NFPA) holds their Fire Prevention Week activities in October; this year it’s October 8th-14th.

SERVPRO is proud to announce our sponsorship and participation during this time. Our local fire fighters visit children at school and hold open houses. The kids enjoy these visits and learn the basics of fire prevention.

SERVPRO has provided fire safety coloring books and crayons to the communities of North Reading, Wilmington, Winchester and Stoneham. The fire fighters will distribute these gifts during their visits. It’s a fun way to support our local fire fighters and give back to the community.

In winter, we see an increased risk for household fires. Below are four of the top six causes of fires. Notice the presence of danger increases in winter, due to an increase of usage in these categories:

In the spirit of fire prevention, we’d like to remind you to:

  • Replace smoke detector batteries.
  • Replace smoke alarms every 10 years.
  • Have an escape plan and meeting place.
  • Space heaters need adequate space around them. Don’t place objects to close.
  • Thoroughly clean your dryer of lint.
  • Never use a candle if an oxygen tank is used in the home.